FAQ

ORDERS & PRODUCTS

“Are MOKUMEGANEYA rings really special?”

Each ring is crafted individually by one of our specialized Mokume Gane craftsmen. They will make your rings using techniques developed by craftsmen of the Edo period.
In comparison to other types of general or handmade jewelry, the manufacturing process for Mokume Gane is a great deal more labor-intensive and time consuming.It is therefore not possible to mass-produce Mokume Gane.
Mr. Takahashi, the founder of Mokumeganeya, has made it his life’s work to research the restoration of this technique, which is considered a cultural property.
His accomplishments are reflected in our Mokume Gane rings.

“What is the price range?”

You may feel that our prices are a little higher in comparison to rings in general but this is because all of our rings are custom-made.
The process of making Mokume Gane rings is about 10 times more labor-intensive and time consuming than for general rings. For instance, making a pair of Mokume Gane wedding rings requires twice the amount of work compared to hand-made platinum rings.
We use a process that has been handed down since the Edo period, and which has matured and developed over time to bring more variation to an ancient technique. Because of the complexity of the manufacturing process, our Mokume Gane cannot be mass-produced, so your ring will be very special.
The average purchase price for engagement rings would be around JPY 300,000, and for wedding rings, it would be around JPY 300,000 for a pair. All of our jewelry is custom made, so prices can vary according to your design details, as well as your finger size.
Please contact us if you have a particular request for prices.

“What is the concept of “Tsunagaru-Katachi”?”

“Tsunagaru-Katachi” is a concept that allows you and your partner to share two rings created from a single bock, or billet, of Mokume Gane.
You can choose your favorite design and, if you are in Japan, also experience the sharing ceremony.
The “sharing ceremony” is a great experience and we promise it will be a special moment for both of you. Here is the rough process of the “sharing ceremony”
Place an order ===> 4 weeks ===> Ceremony at store ===> 3 weeks ===> Pick up your ring at the store *The process timing may change depending on the design. We will keep you informed at each step.
For the ordering process, please click on the link below.
http://www.mokumeganeya.com/e/process/

“Do we have to select flat bands if we want to have a sharing ceremony?”

The flat band we use in the image of the “sharing ceremony” is a Good Design Limited edition.
You can also do the “sharing ceremony” with different designs or different color combination. You can in fact do thesharing ceremony with any Mokume pattern rings.
Please let us know your favorite designs and we can give you more information.

“We live overseas but plan to visit Japan soon. Can we do the sharing ceremony while visiting Japan?”

Yes, as long as you are in Japan, you can experience a sharing ceremony, but please kindly mention this when you first contact us, so we can plan the schedule together.
We need about 4 weeks to prepare the ceremony rings for you.

“Is it possible to adjust the ring size if we have a sharing ceremony?”

Yes, if you are having a sharing ceremony in Japan, we are able to adjust the ring size.
Please note that if we need to make the size bigger, we will need to add a single metal plate to the bottom of the ring. So, if you are hesitating between one size larger or smaller, may we recommend that you order the bigger size? And we can make it smaller if need be after your sharing ceremony.

“How long does it take to make Mokume Gane rings?”

It usually takes about 1.5 to 2 months to make a Mokume Gane ring. It may take longer depending on the design. This is because it is very important for us to concentrate on making the rings one by one, as fully order made.

“I live far from any MOKUMEGANEYA stores, so I cannot visit you……”

We have 20 stores in Japan. Please ask us for your closest location.
We can also do mail order. We can have design meeting by email, and you can also place your order by email, and we can ship the rings to you. For our mail order process, please go to the “Order process” page on our website.

“Can we order MOKUMEGANEYA rings from overseas? What is the process?”

Yes, you can place an order form overseas. We also ship overseas, but please kindly understand that there are some countries we cannot ship to due to their custom regulations.
Please contact us for details. If your country happens to be one we cannot ship to, you could perhaps ask a friend who lives in Japan for delivery help.
Or if you have any plans to come to Japan in the near future, you can place your order in advance, and you can pick up your ring at one of our stores while you are in Japan.
Please click on the link below for the mail order process.
http://www.mokumeganeya.com/e/process/

Here are the countries to which we have experience sending package via FedEx. For other countries, please contact us.

Australia
Canada
The united states of America
Hong Kong
Taiwan
Singapore
Germany
Italy

“What kinds of metal does MOKUMEGANEYA use?”

We create our Mokume Gane patterns by using platinum, K18 colored gold (white gold, pink gold, yellow gold, green gold) and silver. We need at least 2 colors to create a Mokume pattern. You can choose any color combination you like for your rings.
If you are considering a ring width of 3.0mm or less, we would suggest to choose up to 4 colors or less so as to keep the color and pattern appearance clear.
Please see our Mokume Gane color combinations below.

Mokumegane colored pattern

“We do not like the appearance of silver in Mokume Gane. Can you make Mokume Gane without using silver?”

We use silver so that the patterns stand out clearly, but we can also make Mokume Gane using only K18 colored gold, or K18 colored gold and Platinum.Please contact us for details.

“Can you make the Mokume Gane color sdarker? And can you make certain colors show up more?”

You can chose your favorite color combination, but we cannot make colors darker or lighter. Neither are we able to make certain colors show up more.
All of our rings are handcrafted, and color appearance is created at random, which makes our rings very special!!

“What about the durability of MOKUMEGANEYA’s rings?”

We make Mokume Gane with materials that are suitable for life-long wear.
In the Mokume Gane making process, it would be easier to use K24 gold or platinum, but they are not as durable. On the other hand, the harder gold such as the K18 is ill-suited to the process of making Mokume Gane. But through our Mokume Gane research, we were successful in making it possible to use harder materials in the Mokume Gane manufacturing process.
We are also using Silver 925 instead of pure silver out of concern for the ring’s durability.

“Can I set my own diamond into a MOKUMEGANEYA ring?”

If you live in Japan, yes, we can also custom make rings with your stones. But this also depends on the condition and type of the stones, so please ask us for details.
If you live overseas, however, we are sorry that we are not able to use your stones due to custom regulations.

“Can you set side stones other than clear diamonds for the engagement ring?”

Yes, we can set other stones for side stone. We have a collection of colored diamonds and colored stones for side stones.
Please ask us for details. (There are some colored stones we are not able to set due to the toughness of the stone.)

“What size of diamond do you use for the engagement rings shown on the website?”

We use between 0.25ct to 0.30ct diamonds for the images of our engagement rings. But we can also set smaller or bigger sizes of diamond.

“Are the gem stones used in your rings natural or synthetic?”

Every gemstone used in our rings was mined from the earth. We do not sell synthetic or laboratory created gemstones.

“Can you engrave message to inside of rings?”

Yes, we can do engraving!We can engrave up to 20 letters for a wedding band and 10 letters for an engagement ring. But it is also depending on the ring design you chose, so please ask us for details.

“Can you engrave letters in different scripts?”

Most of the time, we can, but we need to see and check with our craftsmen if we are able to do it or not. It really depends on the letters and also the ring design you select. So please let us know the details of your engraving request, and we can let you know if it is possible.

“What is the lowest price for your products?”

For engagement rings prices start from JPY 153,000~ without a center diamond. For wedding bands, starting from 2.5mm JPY 280,000~ without diamond. But the price can change depending on your finger size, ring width, and other design details, so please contact us for pricing.

“Can I just order a single ring, not a pair?”

Yes you can!!

“Can you make a ring for a baby?”

Yes, we can. If you would like to make a ring for a baby from the same mokume as your rings, please let us know at the design meeting.

“Do you also make pendants or other jewelry?”

Yes, we also have collection of pendants, tie clips etc. Please contact us for more information.

“What if I am allergic to certain metals?”

We suggest that you are tested at a dermatological laboratory to find out exactly which materials you are allergic to, so we can choose materials that you are not allergic to.

“How can I find out my Japanese finger size?”

If you cannot visit our store to measure your size, we have an international ring conversion chart you can use.
Please see the chart below

JAPANESE RING SIZE

“Can I purchase rings at your store?”

The ones we have in our stores are all samples, and they are not for sale.
If you are in Japan for a short visit, you can place an order at a store, and we can ship your ring to you, so please let us know.
Please be aware that there are some countries we cannot ship to due to customs Regulations. Please ask us for details.

“Can we place an order from overseas, and pick up our rings when we come to Japan for visit?”

Yes, you can. Please let us know the dates of your visit, so we can schedule together.
*Please note that we are not able to hand over rings unless payment has been completed in full.

“Does MOKUMEGANEYA include import tax in the price? And where and whom do we pay import tax to?”

We do not include import tax in our prices.
The percentage of tax is different from country to country, so please kindly contact your local customs office for information, or contact FedEx customer service.

“How does MOKUMEGANEYA ship overseas? And how long does it take for the package to arrive?”

We will send your package via FedEx.
Delivery usually takes 4-5 days but it depends on the country, the time of year, and customs clearance.We are not able to guarantee an exact delivery date.

“Can we ask MOKUMEGANEYA to schedule the exact arrival date for an overseas delivery?”

Unfortunately, we are not able to promise you an exact arrival date for the package due to the possibility of an unexpected customs inspection.
But you can let us know your requested date of arrival, and we will try to make the shipment as early as we possibly can. So please let us know.

“Does MOKUMEGANEYA ship all over the world?”

We wish we could, but unfortunately, there are some countries FedEx cannot deliver to due to custom regulations. Please check with us. If you have plans to travel to Japan for a visit, you can place an order in advance, and you can pick up your ring at one of our stores in Japan, if your country happens to be one that FedEx cannot deliver to.