Shipping Methods

Domestic(JP): via SAGAWA with the shipping charge of JPY 1,700.

US: via FedEx Priority -FedEx Priority Overnight is available with the additional charge. The additional charge will be different depending on the destination. Please contact us directly for the further information.

Other countries: via FedEx or UPS with the shipping charge of JPY 14,000.It usually takes about one week, but it will be different depending on the counties you hope to ship. Please contact us for the further information.

We have shipped to:

Australia Australia

Austria Austria

Canada Canada

Germany Germany

Hong Kong Hong Kong

Italy Italy

Singapore Singapore

Taiwan Taiwan

Thailand Thailand

United Arab Emirates United Arab Emirates

United States United States

There will be more counties that we can ship to. If you would like us to ship your orders to the countries other than ones above, please feel free to contact us.

Delivery date may delay because of the incidents below.
・The timing when we confirm the final payment
・Weather
・Delay of custom clearance

Package

All of our package has tracking numbers and you will be informed via E-mail as soon as it is shipped. We only use FedEx or UPS boxes.All of our items will be packed in our original wood boxes securely.Our customer support team will help you with any problems regarding to the delivery or custom if it occurs.

Tax Duties

Shipping to the countries other than Japan and US, customers need to be responsible for any custom duties, VAT, and taxes. Please contact your local custom office for the further information in advance. We, Mokumeganeya, will NOT collect the taxes. Please make a payment to delivery officers when you receive the package.