virtual consultation

TESTIMONIALS

We have very great confidence in Japanese craftsmen's dedication and attention to quality!

August 8, 2022 4:43 PM

Ms. L. C.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
We were super excited about collecting our rings in person, because we had to clear many obstacles to travel from Singapore to Japan! We did wonder if  our rings would turn out as beautiful as they look in the catalog, but all the anxiety was laid to rest the moment we saw the photos of our new rings!
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We have very great confidence in Japanese craftsmen's dedication and attention to quality!
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

The rings from Mokumeganeya were beautiful and unique.

July 15, 2022 2:26 PM

Mr. C. O.& Ms. H. N.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
NO, I had no anxiety about ordering from Mokumeganeya. I had fallen in love with the design immediately and
the sales representative was friendly and thorough with the process which made me feel very confident in ordering with them.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
The rings from Mokumeganeya were beautiful and unique. When I heard about the company and saw their photos, I fell immediately in love.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

Thank you so much Mokumeganeya!

July 1, 2022 1:35 PM

Mr. A. S.& Ms. J.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
Doing research online is how I came across Mokumeganeya. I could tell from their website that the rings they made were amazing, but I was nervous to reach out and try and start the process to buy a ring as this was my first time doing this. But I immediately felt at ease during my Zoom meeting with Mutsumi Kitayama. She was extremely kind and helpful to me and together we went step by step to pick out the perfect engagement ring. I would highly recommend anyone looking for rings to reach out to Mokumeganeya. I could not be any happier with both their service and their product.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
I wanted something both beautiful and unique for our engagement and wedding rings. I currently live in Okinawa Japan and my fiance and I both love the Japanese culture. Mokumeganeya was the perfect fit for us and are both so excited to have our unique rings that we can show off to everyone. Having something that was crafted just for us makes it a very special experience. Thank you so much Mokumeganeya!
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

My husband and I would like to extend our sincere thanks to the Mokumeganeya Team for making our ring selection.

July 1, 2022 1:08 PM

Mr. E. H.& Ms. E. M.

 

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My husband and I would like to extend our sincere thanks to the Mokumeganeya Team for making our ring selection, ordering, and shipping process so smooth. We ordered all three rings from you and cannot be more than happy with our decision. The entire team patiently answered our questions and was very accommodating of our requests. The rings fit comfortably and look very nice, especially since they are matching. Please see attached for a photo of us wearing the rings at our recent civil ceremony.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

Mokumeganeya's rings were very unique and stood out from all the other rings

June 23, 2022 2:21 PM

Mr. F. V.& Ms. W. C.

 

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
No, we did not have any anxiety about Mokumeganeya’s rings because we did our research and the staff provided helpful information.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
Mokumeganeya’s rings were very unique and stood out from all the other rings we were looking at from other companies.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

We were initially captivated by Mokumeganeya's unique ring designs.

June 9, 2022 8:59 AM

Mr. R. C.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
We did not have any anxiety about Mokumeganeya’s rings, but we did
have a lot of questions. Don and Mutsumi did a fantastic job handholding us
throughout the entire process, and we are very appreciative of their time and
assistance.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We were initially captivated by Mokumeganeya’s unique ring designs. After our
consultation call with Don, we were so impressed with his knowledge and
attentiveness that we knew we wanted to order our rings from Mokumeganeya.
Customer support and care is extremely important, and Mokumeganeya really
excels in this area.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

 

The team was amazing and handled everything professionally.

June 3, 2022 10:40 AM

Mr. C. M.

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
We did have anxiety as we have never ordered a ring overseas nor paid a big amount for a purchase overseas but the team was amazing and handled everything professionally. Special thank you to Mutsumi who was outstanding.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We chose this ring because it’s special, unique and beautiful and we wanted something unique to our relationship / engagement.
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

I did my research and felt like I could trust the process fully.

May 31, 2022 1:16 PM

Mr. D. M.

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
Not really. I did my research and felt like I could trust the process fully.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
Proposal
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

Wanted the engagement ring to match our wedding rings. Plus it is a beautiful ring. Very happy!

May 16, 2022 10:03 AM

Mr. M. W.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
No, we bought wedding rings from you 10 years ago and love them.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
Wanted the engagement ring to match our wedding rings.
Plus it is a beautiful ring. Very happy!
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !

They are remarkably accommodating and patient with us.

May 16, 2022 9:54 AM

Mr. R. N. & Ms. L. M.

 

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Ql. Did you have any anxiety about MOKUMEGANEYA's rings before you chose our rings?
We were first hesitant to order MOKUMEGANEYA's rings because the pandemic prevented us from seeing the rings and other jewelry in person.
 
Q2. What was the main reason for ordering your rings from MOKUMEGANEYA?
We wanted a ring that was both unique and personal, and this is the ideal combination. Furthermore, the Mokumeganya staff was approachable. We had a video call with them, and Don from US team was able to demonstrate to us their selections, which we all loved. Because my fiance and I were in a long-distance relationship, we responded to emails with varied time zones. Mutsumi from Japan team also took the time to respond to our questions. They are remarkably accommodating and patient with us. 
 

Thank you for your courteous reply.

I am glad to hear that you enjoyed your rings made by Japanese traditional technique.

May you have a very happy married life !